Job Details

Job Description

Job title: Mental Health Counsellor

Reports to: Helpline Manager

Location: Remote

Job Status: Part-time Independent contract (12 months) - 10 hours/week (Shifts Wednesdays and Thursdays between the hours of 10:00 am - 4:00pm)

The Mental Health Counsellor is responsible for providing counselling over a period of 5 sessions. Self-referral based. Anyone in the community who needs support can self-refer themselves by filling out an intake on the NHL website and booking an appointment through Jane.

• Proficiency in Urdu, Somali, or French is an Asset***
  
  

• Conduct one on one Brief counselling sessions based on a short-term model
• Be knowledgeable of MH resources
• Set and help achieve goals, address challenges and support the usage of relevant external resources
• Follow the guidelines for counseling provided by NF policy and protocols handbook (Reena)
• Create National resources for the MHC team (referrals, toolkits, etc)
• Maintain a calm, professional and respectful demeanor during every call
• Update call log at the end of each shift to ensure all documentation is complete
• Communicate with helpline manager to report issues, seek guidance or debrief as required
• Ensure confidentiality of callers as well as any other highly sensitive information is maintained
• Follow any college guidelines that they are part of
• Follow duty to report and confidentiality regulations
• Ensure all notes are done on Jane and up to date
• As contractors, you are responsible for getting your professional liability insurance which includes cyber security coverage
• Supervision – you will be responsible for your client care.
  
  

• Counselling skills
• Active listening
• Written Skills
• Report Writing
• Empathetic
• Patient
• Communication Skills
• Technological Skills
• Compassionate
• Non-Judgmental
• Social Perceptive Skills
• Respect
  
  

• Registered Psychotherapist (Qualified) registered with a college (ie.CRPO) and registered CCC with CCPA.
  
  

• Registered MSW registered with a Canadian college ( ie. OCSWSSW, ACSW, NSCSW etc.(each province will have different college)
• Insurance : a copy of insurance during interview stage.
• Vulnerable check - To present VSC check during interview stage

Skills Required

• Adaptability
• Adherence to Protocols
• Analytical Skills
• Attention to Detail